Returns & Exchanges

At WestenGW, we want you to be completely satisfied with your purchase. If your fashion items don't fit or meet your expectations, you can return them within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to your order history to select the items you wish to return and receive a return authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging with all tags attached, ensuring the return authorization form is included inside the box.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.