Frequently Asked Questions
Everything you need to know about your WestenGW shopping experience.
How can I track my order?
Once your order has been shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
Do you offer international shipping?
Yes, WestenGW ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit for your style.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Are your materials sustainably sourced?
At WestenGW, we are committed to ethical fashion. We prioritize eco-friendly fabrics and work exclusively with manufacturers who follow fair labor practices.